Industries We Serve

Zapper Edge MFT – Industry‑Specific Solutions for Secure Data Exchange

Enterprises across sectors face growing pressure to exchange data quickly while protecting sensitive information and complying with complex regulations. Zapper Edge MFT is a managed file transfer (MFT) platform that runs natively inside a customer’s Azure environment. It combines AES‑256 encryption, TLS, key management, role‑based access control (RBAC) and immutable audit trails to achieve PCI‑DSS, HIPAA and SOC 2 readiness, and delivers zero‑ops deployment, auto‑scaling and high‑throughput transfers with chunking and parallel streams. The following sections explore data‑exchange challenges in eleven industries and explain how Zapper Edge’s domain‑aware MFT solution addresses them.

Technology – Multi‑tenant isolation, data sovereignty, and modern MFT

Challenges and impact

• Multi‑tenant architectures and data isolation. Modern SaaS providers often run multiple customers on a shared platform. Tenant isolation ensures that each customer’s data remains private; multi‑tenant systems can vary from shared schemas with tenant IDs to fully separate databases. Inadequate isolation or encryption exposes tenant data to other customers.

• Encryption and compliance. In multi‑tenant environments data encryption at rest and in transit is essential. Unencrypted data flows or outdated MFT solutions can open security gaps – corporate compliance experts note an urgent need to modernize file‑transfer and email security because traditional MFT tools are vulnerable and have contributed to data breaches.

• Data‑sovereignty and privacy laws. Data privacy regulations are expanding; by the end of 2024, privacy laws will cover three‑quarters of the world’s population and companies face growing fines. Organizations must keep data within specific regions and maintain detailed audit logs to prove compliance.

How Zapper Edge helps

• Azure‑native deployment and data sovereignty. Zapper Edge runs inside the customer’s Azure subscription; organizations maintain control over location and sovereignty of their data. The platform leverages Azure Blob, Entra ID (Azure AD), and Key Vault integration to enforce regional data residency and strong identity management.

• Tenant isolation and multi‑tenant support. Zapper Edge provides logical isolation for each tenant; administrators can choose tenant‑per‑workspace or shared workspaces with per‑tenant encryption keys and RBAC policies. This ensures that each client’s data remains private even when multiple partners share the same environment.

• Modern threat prevention. Advanced threat‑protection options such as anti‑virus scanning, DLP and sensitive information detection are built in, addressing the compliance community’s call for MFT modernization.

• Auditability and compliance. Zapper Edge automatically captures immutable audit logs and offers reporting dashboards, meeting evolving data‑privacy laws and supporting frameworks like NIST and GDPR.

Healthcare – Protecting PHI with HIPAA‑compliant transfers

Challenges and impact

• HIPAA Security Rule requirements. The HIPAA Security Standard requires covered entities to safeguard the confidentiality, integrity and availability of electronic protected health information (ePHI) at rest and in transit. FTP is insecure and using it to send medical transcriptions or electronic medical records is a HIPAA violation. Healthcare providers must therefore use secure protocols such as SFTP and ensure strong cryptography (e.g., AES‑256 and RSA‑2048) to meet NIST and HIPAA standards.

• Protected health information (PHI), HL7, and interoperability. Healthcare organizations exchange PHI via HL7/FHIR interfaces, imaging files, lab results and insurance claims. Disconnected data sources and legacy systems make integration and data quality challenging.

• Penalties for non‑compliance. Violations can lead to federal investigations, fines and reputational damage.

How Zapper Edge helps

• Secure, policy‑driven file transfer. Zapper Edge uses AES‑256 encryption, TLS and key management and supports secure protocols (SFTP, FTPS, HTTPS). RBAC restricts access to PHI and PHI is encrypted both at rest and in transit.

• HIPAA readiness. The platform’s immutable audit trails and detailed logs help healthcare providers demonstrate HIPAA compliance. Administrators can configure password policies, multi‑factor authentication and IP restrictions to prevent unauthorized access.

• HL7/FHIR and DICOM integration. Zapper Edge offers connectors for HL7, FHIR and DICOM, enabling automated exchange of lab results, radiology images and admissions/discharge messages. Workflows can trigger file transfers when new data arrives, eliminating manual scripting.

• Partner onboarding and multi‑tenant clinics. Hospitals and clinics can onboard insurance companies, labs and telehealth providers quickly through secure portals. Each partner operates in an isolated tenant with separate keys and logs, safeguarding PHI.

Financial Services – PCI‑DSS compliance and auditable transfers

Challenges and impact

• PCI‑DSS requirements for cardholder data. PCI DSS Requirement 4.1 mandates that organizations “use strong cryptography and security protocols to protect cardholder data during transmission over open, public networks”. File transfer solutions must support secure protocols (SFTP, FTPS, HTTPS) and encryption.

• Access control and audit trails. PCI DSS Requirement 7.1 requires limiting access to cardholder data only to individuals whose jobs necessitate it. Requirements 10.2‑10.3 call for automated audit trails for all system components.

• Authentication and system hardening. Requirement 8.1 assigns unique IDs and mandates multi‑factor authentication. Requirements 2.2 and 6.5 demand secure configuration and vulnerability management.

• Operational efficiency. Financial institutions handle high‑volume transactions and must avoid manual errors.

How Zapper Edge helps

• Strong cryptography and secure protocols. Zapper Edge uses AES‑256 encryption and supports SFTP, FTPS and HTTPS to secure cardholder data, meeting PCI DSS Requirement 4.1.

• Granular access control. Administrators can define role‑based permissions, IP restrictions and integrate with Entra ID to ensure only authorized users access sensitive files, addressing Requirement 7.1. Multi‑factor authentication and SSH key support help meet Requirement 8.1.

• Comprehensive auditing. Every file event (upload, download, login, configuration change) is logged with timestamps, user IDs and IP addresses. Logs can be exported for compliance audits.

• System hardening and automation. Running inside the customer’s Azure subscription allows teams to control patching and configuration. Automated workflows reduce manual errors and schedule transfers, aligning with PCI requirements for secure system configuration.

Manufacturing – EDI‑driven supply chains and vendor onboarding

Challenges and impact

• Electronic Data Interchange (EDI) complexity. EDI is defined as the “computer‑to‑computer exchange of business documents in a standard electronic format between business partners”. Manufacturing firms use EDI to exchange purchase orders, invoices, advance ship notices, bills of lading and inventory reports. Managing multiple EDI standards, versions and protocols creates a complex landscape with numerous systems and vendors.

• Vendor integration and file formats. Differing EDI protocols (AS2, SFTP, VAN) and file types (X12, EDIFACT, CSV) make integration with suppliers and distributors challenging. Manual processes introduce errors and delays.

• Intellectual‑property protection. CAD drawings and design files must be shared securely; unauthorized access could jeopardize competitive advantage.

How Zapper Edge helps

• Native EDI support. Zapper Edge offers EDI connectors that translate documents between X12, EDIFACT and XML/JSON formats. It automates workflows such as converting inbound purchase orders to ERP transactions and generating outbound advance ship notices.

• Secure large‑file transfers. The platform’s high‑throughput architecture uses chunking and parallel streams to transfer design files and manufacturing data quickly. AES‑256 encryption and TLS ensure sensitive intellectual property remains confidential.

• Simplified partner onboarding. A web‑based portal allows suppliers and customers to onboard themselves. Each trading partner operates in an isolated tenant with unique keys and policies, preventing data leakage.

• End‑to‑end visibility. Real‑time dashboards provide status on file exchanges and EDI transactions, enabling supply‑chain managers to address delays before they become production stoppages.

Logistics & Supply Chain – Secure, automated data flows across partners

Challenges and impact

• Data privacy and cybersecurity. Supply‑chain operations handle sensitive data such as tracking numbers, product details, delivery addresses and payment information. The projected $31 billion industry is subject to risks like data loss, breaches and lack of transparency. Supply‑chain leaders cite data privacy regulations and cybersecurity as key investment areas.

• Compliance with multiple regulations. Supply chains often cross borders and must comply with GDPR (for EU personal data) and PCI DSS (for payment data). They also need to satisfy emerging directives like NIS2 and DORA.

• Operational inefficiency. Manual file transfers increase the risk of errors, missed SLAs and delayed shipments.

How Zapper Edge helps

• Centralized control and visibility. Zapper Edge provides a centralized credential management and certificate‑handling console that allows supply‑chain teams to track and audit all file exchanges, restrict access based on roles and maintain visibility into third‑party data flows.

• Encryption and threat protection. MFT encrypts sensitive data during transit and at rest; AES‑256 encryption and secure protocols protect against interception and tampering. Integration with DLP, virus protection and digital rights management further strengthens transfers. Key‑management functions such as rotation and HSM/KMS integration reduce the risk of compromised keys.

• Automation and error reduction. Automated workflows support scheduled and ad‑hoc transfers, folder monitoring, and notifications, reducing human error. Real‑time alerts and retries ensure reliability even in high‑latency environments.

• Standards support. Zapper Edge supports EDI, API and CSV formats. It helps organizations comply with NIS2, DORA and PCI CP requirements by delivering secure and traceable data exchanges.

Retail & eCommerce – PCI‑DSS compliance across channels

Challenges and impact

• Cardholder data protection. Retailers and online merchants process large volumes of payment‑card data. PCI DSS Requirement 4.1 requires strong encryption during transmission, while Requirement 7.1 limits access to those who need it. Requirement 10 mandates audit trails.

• Multiple channels and partners. Omnichannel retailers share files with payment processors, suppliers and logistics providers. Each partner must adhere to security standards.

• Customer trust and brand reputation. Data breaches result in fines and reputational damage; consumers may leave a brand after a security incident.

How Zapper Edge helps

• Secure protocols and encryption. Zapper Edge supports SFTP, FTPS and HTTPS with AES‑256 encryption, protecting cardholder data in transit. Data at rest is encrypted with keys stored in Azure Key Vault.

• Role‑based access and multi‑factor authentication. Administrators can restrict access to card data, enforce unique user IDs and implement multi‑factor authentication, aligning with PCI DSS requirements.

• Auditability and reporting. The platform logs all actions, providing complete visibility for PCI audits. Reports can be generated on demand or scheduled.

• Vendor and partner onboarding. Retailers can onboard payment gateways, POS providers and suppliers using self‑service portals. Each partner operates in an isolated tenant with customized policies. Zapper Edge’s high‑throughput transfer and chunking ensure that product catalogues and transactional data sync quickly across channels.

Legal & Professional Services – Confidentiality in a hybrid world

Challenges and impact

• Sensitive client information. Law firms manage contracts, case files, trade secrets and billing records. In hybrid work environments, files reside on laptops, mobile devices and cloud drives. The legal profession is frequently targeted for cyber‑attacks because firms hold high‑value information and often lack the cybersecurity infrastructure of banks.

• Expanded attack surface. Hybrid work introduces risks like unsecured devices, weak authentication, unencrypted file transfers and human error. A single misconfigured cloud folder can expose entire case libraries.

• Data governance and regulatory compliance. Law firms must adhere to privacy laws such as the California Consumer Privacy Act (CCPA) and the GDPR; bar association ethics rules require protecting client confidentiality.

• Encryption and MFA. Modern law firm security requires encrypting all client data at rest and in transit and enforcing multi‑factor authentication.

How Zapper Edge helps

• Confidential file exchange. Zapper Edge encrypts data at rest and in transit with AES‑256 and TLS. Files shared via secure links expire after a configurable period and include password protection or multi‑factor authentication, preventing unauthorized access.

• Role‑based access and governance. Firms can classify data (e.g., case files vs. marketing materials) and assign access accordingly. Retention policies ensure that outdated files are purged, reducing risk.

• Hybrid‑work support. The browser‑based portal allows attorneys to upload and download files securely from any location. Multi‑factor authentication and device restrictions prevent access from unknown devices.

• Audit logging and reporting. Every client interaction is recorded; law firms can produce audit reports to demonstrate compliance with professional ethics and privacy laws.

Media & Entertainment – High‑performance transfers for massive content

Challenges and impact

• Large file sizes and distributed workflows. In filmmaking and video production, raw footage and partially edited files must travel between multiple post‑production teams. A 1‑hour uncompressed 2K video can range from 0.5 to 3 terabytes. Daily video “dailies” of 10–30 GB are transmitted for review. Traditional file‑transfer methods (FTP, email or consumer cloud) are too slow and may take hours or days.

• Content security and rights management. Pre‑release footage and intellectual property must be protected from leaks.

How Zapper Edge helps

• High‑throughput file transfer. Zapper Edge supports parallel streams and chunked uploads to speed up large transfers and includes resume capabilities. This reduces transfer times for multi‑gigabyte files and mitigates latency effects. Data is stored in customers’ Azure Blob storage, ensuring media assets remain in their own environment.

• Secure and auditable transfers. AES‑256 encryption and TLS protect raw footage and proprietary content[13]. Immutable audit trails record who accessed or downloaded each file.

• Role‑based access and rights management. Studios can define separate workspaces for production teams, VFX houses and distributors. Granular permissions and expiration policies prevent unauthorized sharing and align with digital rights requirements.

• Automation and integrations. Workflows can automatically deliver dailies or final cuts to stakeholders upon completion of editing jobs. Integrations with storage gateways (e.g., Azure Files) and collaboration tools allow seamless collaboration without manual transfers.